The Housekeeping Department is the backbone of any hotel and is responsible for providing the overall cleanliness of the hotel. A hotel that fails to provide clean rooms for its guests often leads to a lack of business. Therefore, the Housekeeping Department and its staff play a critical role in ensuring the hotel’s overall success and profitability.
Maintenance
The Maintenance Department is responsible for the overall maintenance of the hotel’s guest rooms and public areas. They are responsible for the integrity of the furniture, heating and cooling systems, alarms, fixtures & equipment, floors, walls, and ceilings.