This amenity includes a restaurant, catering, and complimentary breakfast operations within a hotel. The variety, quality, and taste of items offered are critical to a positive guest experience.
Why is it Important?
It can provide convenience for travelers and result in loyal hotel guests.
How does It Impact your Business?
The quality of the food & beverage operation of a hotel can contribute to the overall guest experience and profitability of the hotel.
Food & Beverage: Learning Focus
- Learn the importance of food & beverage safety guidelines
Training: Alcohol Beverage Service Training
Alcohol Beverage Service Training is designed to promote the legal and responsible sale and service of alcoholic beverages.
Why is it Important?
If you sell or serve alcohol complimentary, practical training is often associated with having a retail license. Check with the ABC board in your state for guidance.
How does It Impact your Business?
Your employees must serve alcohol or sell alcohol responsibly and legally.
Related Tasks
Contact your local state/city or county ABC office to register for certification and learn more about the requirements.
Training: Food Handler's Cards
Food Handler’s Training delivers consistent food safety training to employees. When your employees complete the training, you know they have acquired the required skills to handle food safely and uphold high personal hygiene and cleanliness standards.
Why is it Important?
Proper training protects your guests and employees from food safety incidents. State and Local Health Departments often require businesses to provide Serve Safe Training for anyone handling food, whether complimentary or sold. It’s important to know what food safety laws are in your state.
How does It Impact your Business?
Properly trained food handlers can improve food safety and reduce risks commonly associated with foodborne illnesses.
Related Tasks
Contact your local Department of Public Health Certification Services to register for certification and learn more about the requirements.
Food & Beverage Operations
Food & Beverage Operations is responsible for purchasing, storing, and handling all food products. Local Heath codes may require product guidelines for the operation.
- Three Compartment Sink is generally required by State and Local Health Departments. This is used to handwash items for proper cleaning, disinfecting, and sanitizing surfaces.
- Floor Mats are often used in kitchens to help prevent dangerous slips and falls in wet areas. Any food service kitchen usually has a problem with slippery floors.
- First In / First Out (FIFO) is a widely used inventory management method in Food & Beverage Operations.
Why is it Important?
- Three Compartment Sink: If you handwash items for proper cleaning, disinfecting, and sanitizing surfaces, a Three Compartment sink may be required. It provides a reliable and effective way of washing all kitchenware items.
- Floor Mats: Floor mats make a difference in safety for your employees. They also serve as an anti-fatigue mat.
- First In / First Out (FIFO): You always utilize your oldest products to rotate and keep inventory fresh.
How does It Impact your Business?
- Three Compartment Sink: A three-compartment sink saves time versus a dishwasher.
- Floor Mats: Creating a safe and productive workplace is vital. Floor Mats can reduce the risk of falls in which falls employees could be injured.
- First In / First Out (FIFO): It can help you track how quickly you go through the stock, eliminate waste and protect the integrity of fresh food items.
Related Tasks
- Three Compartment Sink: Verify with your local health dept if a three-compartment sink is required for food service.
- Floor Mats: Visit the Choice Central Brand page for a list of vendors and brand standard minimums.
- First In / First Out (FIFO): Identify the current method of managing inventory.
Food & Beverage Costs: Breakfast
The food & beverage cost of goods sold is the total amount of money spent on all items used to provide the menu items for the guests.
Breakfast: Complimentary Breakfast Costs are those costs associated with the food purchased for the Complimentary Breakfast. To calculate this per occupied room basis, take your total breakfast cost expenses and divide it by the total occupied rooms in that same month.
Supplies: Food & Beverage Supplies are disposable napkins, paper plates, plastic cups, and plastic flatware used for the complimentary breakfast.
Why is it Important?
Breakfast: Taking an inventory of your breakfast items is essential to control costs. Ensure you are not purchasing too much or not enough.
Supplies: Take inventory of your supplies to control costs and ensure you do not run out of necessary supplies.
How does It Impact your Business?
Breakfast: Understanding your costs for this complimentary amenity directly impacts your profitability.
Supplies: Review your hotel’s system for purchasing. Shop vendors for best pricing and review the Group Purchasing Program. See the link to Foodbuy (GPO Vendor).
Related Tasks
Breakfast: Review your hotel’s system for purchasing. Shop vendors for best pricing and review the Group Purchasing Program. See the link to Foodbuy (GPO Vendor).
Supplies: Visit the Choice Central Brand page for a list of vendors and or brand standard minimums.