Provides guidance on increasing skills important to the hospitality business.

  • Intro to Hotel Financial Statements – (Free)
  • Write Your Business Plan

Why is it Important?

You can learn the knowledge and ability needed to retain staff and guests.

  • Learn about the organizational structure of a hotel, the functions of different hotel departments, and how they can work together.
  • Intro to Hotel Financial Statements course focuses on information of hotel management terms, standard templates of hotel financial statements and fundamental information on how to read the statements.
  • Your business plan is the foundation of your business. Learn how to write a business plan quickly and efficiently with a business plan template.

How does It Impact your Business?

Overall, can help you be competitive as an employer and business person.

  • Adds value to your hotel by increasing your knowledge and skill set
  • Assist you in developing strategies and best business practices
  • Helps you develop skills that you can apply to your team
  • Increases your knowledge on how to be fiscally responsible
  • Assists you in documenting your goals and how to plan to achieve them

Additional Resources

Section Competencies

  • Recognize the importance of increasing skills in hospitality
  • Demonstrate essential hotel industry acronyms knowledge and their meaning
  • Understand how education and development impact your business
  • Learn about hotel Industry Resources and how to implement knowledge

Legal Fundamentals

Staying Legally Compliant with State and Federal Requirements.

  • PCI Compliance
  • Hospitality Legal, Safety and Security Solutions
  • Hiring and Pay Employees

Why is it Important?

Keep your business compliant with state and federal business laws. Your legal responsibilities will depend on your business and location.

  • Payment card industry compliance refers to the technical and operational standards that businesses follow to secure and protect credit card data provided by cardholders and transmitted through card processing transactions
  • Payroll is the process of paying a hotel employee, which includes tracking hours worked, calculating employees’ pay, and distributing payments via direct deposit to employee bank accounts or by check..

How does It Impact your Business?

Assists you in being compliant legally

  • Proper compliance will help you reduce the risk of data breaches, ultimately providing more secure transactions for your customers and less chargebacks
  • Provides unique educational resources for you
  • Establishes a basic payroll structure with an understanding of state and federal guidelines.

Related Tasks

Ensure PCI and MAI policies are compliant. Review procedures that staff is following. Reference Choice Central PCI Compliance

Additional Resources

Hotel Industry Acronyms

It is important to understand Hotel Industry terminology.

How does this impact my business? Keeps you knowledgeable on common acronyms, how to use them, and how they affect your business.

Industry Resources: AAHOA

AAHOA – Asian American Hotel Owner’s Association

Why is it Important?

AAHOA provides service and support for hoteliers through its educational offerings, policy and political advocacy for the interests of hotel owners.

How does It Impact your Business?

Membership can assist you in staying current on critical issues in the industry, and provide helpful resources.

Additional Resources

Development is about growth. Education develops critical thinking—both lay foundation for success.